FAQS

Measurement conflict resolution, sometimes called measurement dispute resolution, is when a suppler and a user disagree on the finite measurement of a gage or precision measurement instrument. Such conflicts can gravely impact relationships within the field. Most experts suggest that having methods in place ahead of time to resolve any measurement conflicts can lead to a quicker and more satisfactory resolution. Vermont Gage subscribes to the methods used by the American Measuring Tool Manufacturers Association (AMTMA). These methods include “The Referee Method” and “The Universal Standard Method.” The Referee Method involves an uninvolved third party taking a measurement of the disputed part or tool that will then serve as the agreed upon true measurement by both disputing parties. The Universal Standard Method involves focusing on uncertainty budgets of the involved parties. In this method it is up to the party questioning the validity of the measurement to present their uncertainty budget to the opposing party with the goal being to resolve that incorrect parts of one budget with the correct parts of the other.