Vermont Gage maintains a highly-regarded quality policy for all that they do. The main goal of this policy is to achieve and even exceed the satisfaction of each individual customer. Vermont Gage vows to provide both services and products that meet agreed-upon specifications and are delivered in a timely manner. Additionally, the quality policy covers speedy and responsive customer service. Through a company-wide commitment to a constant focus on improvement, Vermont Gage uses its quality policy to focus on teamwork, empowerment, and quality. The implementation of the policy occurs under the quality management system through the ISO 9001-2008 certification, as well as through the ISO 13485:2003 certification that covers all medical device quality management.